I Techie Solutions LLC is not able to resolve issue within 30 Days (Thirty Days) MONEY BACK GUARANTEE of the subscription purchase, we will refund full payment made by the customer.
Notwithstanding this I Techie Solutions LLC may, at its sole discretion and on a case to case basis, agree to a refund of Subscription charges after deducting fees for servicing the Customer.
I Techie Solutions LLC is at your disposal through chat, phone and mail for detecting and troubleshooting problems with your computer. In case you are not satisfied with the service and we have not been able to resolve your issue with your PC in that month you are entitled to a full refund, for that issue you must notify to billing team at : 1-800-607-2630 .
In case we're not able to fix your computer issues your complete amount would be refunded.
If one or more issues are fixed and customer still wants refund of his/her amount before time period mentioned in the agreement then partial refund will be done, after subtracting the service charge on fixed issues.
If any hardware peripheral are dispatched, additional charges will be applicable over and above reserved charges according to the plan.
All fees are inclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, if levied in your country. We don’t store credit card information for any customer and we would not do any charging without your explicit consent. You can move from a monthly/annual plan to an incident based plan, and we would be able to accommodate your amount for any such move at the terms and conditions suggested to you by your account manager at that time.
Right to Refuse, Suspend or Terminate Service
We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing "hate" or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.